Terms of Service

1. The service

Z3nith.ai (the "Service") is operated by Ecosulis Ltd and provides AI-readiness assessments and reports for UK SMEs. By using the Service you agree to these terms.

2. Free, Standard and Premium tiers

The free tier is provided at no cost and without warranty. Standard (£49) and Premium (£149) are paid one-off purchases per assessment. Pricing displayed at /pricing is the canonical source. Prices include VAT where applicable.

3. Accuracy of results

Z3nith reports combine deterministic scoring against a published methodology (the 7-dimension model) with AI-generated narrative from Google's Gemini models. We aim for accuracy and transparency about evidence sources, but the report is a decision-support tool — not a substitute for professional advice, audit, or legal opinion. You are responsible for any business decision you take on the basis of a Z3nith report.

4. Acceptable use

• Don't submit URLs you don't have a legitimate interest in assessing.
• Don't attempt to reverse-engineer, scrape, or attack the Service.
• Don't resell a Z3nith report as a third-party advisory product without our written consent. (Specialists onboarded via the Advisor Program operate under a separate agreement.)

5. Payments and refunds

Payments are processed by Stripe. If the Standard or Premium report fails to generate (a Z3nith fault), you're entitled to a full refund — email [email protected]. Beyond that, paid assessments are non-refundable once delivered.

6. Intellectual property

The 7-dimension scoring methodology, the Z3nith brand, and the Service's code are owned by Ecosulis Ltd. Your report — the personalised content built for your business — is yours to use internally, share with your board, and quote externally with credit to Z3nith.

7. Liability

To the maximum extent permitted by law, our total liability for any claim arising from your use of the Service is capped at the amount you paid for the assessment in question (or £100, if that's greater). We are not liable for indirect, consequential, or loss-of-profit damages.

8. Changes to these terms

We may update these terms from time to time. Material changes will be flagged on the homepage; the "Last updated" date at the top of this page always reflects the current version.

9. Governing law

These terms are governed by the laws of England and Wales, with exclusive jurisdiction in the English courts.